Frequently Asked Questions

  • Will anyone need to know that I'm coming to see you?
    The service I offer is entirely confidential. It is against my ethical code of conduct to discuss you or your details in any way with another person. There are only two exceptions to this:
    • Professional Supervision

      – I have regular supervision with another clinical psychologist, as required in my code of conduct. I will discuss clients in these supervision sessions in order for my supervisor to support the therapy offered and to ensure clients are receiving the best possible care. However, all supervision sessions are anonymous.
    • Risk

      – Should you disclose information to me that indicates you or another person are at risk of serious harm, I have a duty to disclose this information to a pertinent third party (e.g. parents or next of kin if you are a young person). However, I will never make any such disclosure without informing you in the first instance.
  • Do I need to bring anything with me when coming for an assessment?
    No, you do not need to bring anything with you. Some clients like bringing personal notes or diaries with them to act as memory aide, but this is an exception rather than a rule.
  • If I am a parent of a young person (under the age of 16) who is coming for therapy, will I know what’s happening and how my child is getting on?
    The content of all sessions with any client (regardless of their age) is confidential. However, as the parent of a young person it is usually important that you are involved to a greater or lesser extent in your child’s treatment. Parents often have a prominent role to play in their child’s recovery. While every family is different, I usually suggest that one or both parents accompany the young person to the assessment appointment and be present for as much of it as they and/or their child feels comfortable. I also aim to meet with the young person and the parent(s) on their own at this stage. Once therapy begins, it is usual for a parent to join the final 10 minutes of each session for feedback (the content of which is agreed with the young person beforehand so as not to breach the confidentiality of the session). Young people under the age of 16 require an adult chaperone (usually a parent) for the duration of each session who may wait in the waiting room.
  • How do I go about cancelling an appointment?
    Appointments cancelled by phone or email more than two working days beforehand are not charged. Cancellations with less than 2 working days’ notice, or non attendance, will be charged at the full rate because it is then difficult to offer the appointment to another client.
  • What if if turns out I need help from elsewhere?
    When you first call me to make an enquiry, I will take brief details from you about the difficulty you are experiencing before making a face-to-face assessment appointment. I will refer you elsewhere during this initial conversation if I think your needs would be better met by a different service and/or individual.Clients offered an assessment appointment are usually suffering from difficulties suited to the treatments I offer. Should this turn out not to be the case, or should, during the course of therapy, particular difficulties come to light that warrant external help, I will support you to make appropriate onward referrals.

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